Emergency Contacts

Updated 2026-Q1

Emergency number: 000

Call 000 for Police, Fire, or Ambulance in a life-threatening emergency. This is a free call from any phone, including mobiles without a SIM. Stay calm, tell the operator which service you need and your location. If you can't speak, you can press 55 on a mobile to be connected to police.

Non-emergency contacts

Police non-emergency: 131 444. Health Direct (nurse advice): 1800 022 222. Lifeline (crisis support): 13 11 14. SES (floods/storms): 132 500. Translating & Interpreting Service: 131 450 (free for government calls). Poisons Information: 13 11 26.

Immigration support

Department of Home Affairs: 131 881. Visa and immigration enquiries can also be made online through ImmiAccount. For urgent visa issues outside business hours, contact your nearest Australian embassy or consulate.

Related checklist items

View full checklist